Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response please call our Customer Resource Center at the phone numbers listed below.
- Phone: Toll-Free: 1-877-813-3282
Text Us!
- Send us a text to 502-337-6789 and someone from TCBT will call you. Please allow time for a member of the TCBT staff to contact you. If you need an immediate response, please call our Customer Resource Center.
Hometown Line Phone Banking
- Nelson Co Area: 1-502-337-6235
- Lawrenceburg Area: 1-502-839-2038
- Lexington Area: 1-859-629-6075
ATM/Debit Card Customer Service
For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282. After hours reporting call 1-888-297-3416.
For customer service or to report your TCBT Mastercard Debit Card lost or stolen, contact the Customer Resource Center at (502) 348-3911 or toll free at 1-877-813-3282. After hours reporting call 1-888-297-3416.
Credit Card Customer Service
For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.
For credit card customer service or to report your TCM Visa CREDIT card lost or stolen, call 1-800-883-0131.
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Please allow 24 business hours before receiving a response when sending an email to contact us. If you require an immediate response, please call our Customer Resource Center at the phone number listed below.
- Phone: Toll-Free: 1-877-813-3282